Terms & Conditions

Terms and Conditions

Welcome to Marlborough Wine Limited. These Terms and Conditions (“Terms”) govern your use of our website (“Website”) and your interactions with our winery, including the purchase of our wines online. By accessing or using the Website, you agree to be bound by these Terms. Please read these Terms carefully before accessing or using the Website. If you do not agree with these Terms, you may not access or use the Website.

1. Agreement to Terms

By accessing or using the Website, you agree to be bound by these Terms, which constitute a legally binding agreement between you and Marlborough Wine Limited. These Terms may be updated from time to time without notice to you. Your continued use of the Website after any such changes constitutes your acceptance of the updated Terms.

2. Age Restriction

You must be of legal drinking age in New Zealand (18 years or older) to access the Website, purchase our wines, or participate in any wine-related events or activities offered by Marlborough Wine Limited. By accessing the Website or purchasing our wines, you confirm that you are of legal drinking age.

3. Products and Orders

3.1. Product Information: Marlborough Wine Limited produces and sells a variety of wines. We make every effort to provide accurate descriptions and images of our products on the Website. However, we do not guarantee that the product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free.

3.2. Orders: By placing an order on the Website, you agree to purchase the wines selected at the prices and quantities indicated. All orders are subject to availability and acceptance by Marlborough Wine Limited. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

4. Pricing and Payment

4.1. Pricing: Prices for our wines are as listed on the Website and are subject to change without notice. All prices are in New Zealand dollars and include GST (Goods and Services Tax) where applicable.

4.2. Payment: Payment for orders must be made at the time of purchase through the payment methods accepted on the Website. Marlborough Wine Limited uses secure payment processing services, but we are not responsible for any unauthorized access to or use of your payment information.

5. Shipping and Delivery

5.1. Shipping: We offer shipping of our wines to addresses within New Zealand only. Shipping fees and delivery times are calculated at checkout and may vary depending on the delivery location.

5.2. Delivery: While we make every effort to deliver orders promptly, we do not guarantee specific delivery times. Delivery times provided are estimates only and are subject to factors beyond our control, such as weather conditions and courier delays.

6. Returns and Refunds

6.1. Returns: If you are not satisfied with your purchase, you may return the wine(s) within 14 days of receipt for a refund or exchange, provided that the wine(s) are unopened, unused, and in their original condition and packaging.

6.2. Refunds: Refunds will be issued to the original payment method used for the purchase, minus any shipping fees, within a reasonable time after the returned wine(s) are received and inspected by Marlborough Wines Limited.

7. Intellectual Property

The Website and its content, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, are the property of Marlborough Wine Limited or its licensors and are protected by copyright and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Marlborough Wine Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, arising out of or in connection with your use of the Website or the purchase of our wines.

9. Governing Law

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of New Zealand.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us at [email protected]

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.